Implementation Methodology
Momentum’s approach to implementation is based on a strict adherence to project management principles. Each company will vary, below describes in one instance how we deploy our methodology.
- Key Workstreams will be identified and each Workstream will consist of resources with pertinent skills and experiences.
- A resource from your company will be identified as the Leader for each Workstream. This drives accountability and ownership inside the Client organization.
- The Momentum Consulting Group representative(s) will support your company representative in leading the effort and will be the primary technical resource for that Workstream.
- The general approach will be to manage and execute project implementation activities in three-month cycles
- Utilizing basic project management practices and tools, each Workstream will be expected to develop, execute, and report progress against a three-month plan.
- By the end of Week 10 of each three-month cycle, each Workstream team will be expected to have the Project Plan completed for the next three-month cycle.
- Those plans will be reviewed and approved by the client and Momentum leadership prior to execution of each Workstream. The timing and method for weekly reporting are defined in the ‘Accountability’ section
- Momentum Project Manager will oversee all Workstream activity and provide appropriate technical guidance as necessary.
- Within each three-month cycle, there will be regular (likely weekly initially) updates with the client and Momentum Consulting management, with the expectation that each Workstream provides an update on an EXCEPTION basis to:
- Identify issues and take appropriate action.
- Identify and remove barriers.
- Identify and resolve resource issues around:
§ Bandwidth
§ Skill and competency
§ Funding (if applicable) - Project activity progress reporting tools will be developed to provide an ‘executive summary’ of status at any given time.
Functional Area Workstreams
Multiple functional areas have been identified to address all processes associated with operating and managing the business. The teams identified below will be responsible for identifying all the business processes within their function. In doing so, they will also be responsible for identifying the flow of information between processes.
Once the processes have been identified, they will be responsible for developing a cross-functional process map that defines roles and responsibilities as well as developing all the detailed documentation of each process.
Well-documented processes that provide discipline and structure are critical to effectively managing the business. They provide the basis for ensuring consistency and predictability in how activities are executed. Not only does this reduce variability but also provides a basis for evaluating opportunities for improvement and future expansion.
It is not unusual for large successful businesses to have well over 150,000 documented processes. The functional areas that could be identified for the engagement with our clients include:
- Culture
- Business Plan/Leadership Development
- Human Resources
- Education and Development
- Project Management
- Procurement
- Supply Chain
- Public Relations/Public Affairs
- Information Technology
- Financial/Controlling
- Asset Management
- Quality Management
- Environmental, Health, and Safety
- Operational Excellence
- Marketing
Phased Approach
As discussed previously, the project is segregated into three-month phases. This affords us the opportunity to be flexible in responding to changes in project requirements. A high-level description of each phase is provided below:
- Phase One - Discovery and Project Plan Development
- Phases Two and Three - Process Development, Design, and Documentation
- Phases Four and Five - Information Technology Specification and Procurement
- Phases Six, Seven, and Eight - System Installation and Configuration
- Phases Nine, Ten, and Eleven - Organizational Staffing and Onboarding
- Phases Twelve and Thirteen – Support and Sustainability